User Terms and Conditions

This page sets out the rules that govern use of OscarSpin. It explains our relationship with players, what we expect from account holders, and how we handle verification, bonuses, payments and disputes. Please read these terms before registering or placing any wagers; by using the site you agree to comply with the rules described here.

Account responsibilities

When you create an account you are responsible for maintaining the accuracy and security of your login details and personal information. Only one account is permitted per person, household, IP address and payment method. You must not share your account credentials or permit others to access your account. We may suspend or close accounts that appear to be used fraudulently, by multiple users, or in breach of these terms.

Eligibility requirements

Accounts are available only to persons who meet applicable legal age and jurisdictional requirements. We require verified identity and may ask for a government-issued photo ID, proof of address and proof of payment method. Verification is usually completed within 24 to 48 hours after documents are submitted, though timing can vary. We reserve the right to refuse registration or restrict access from certain countries in line with our responsible gaming and local legal obligations.

Acceptable platform use

Use the platform for lawful, recreational betting and gaming only. Prohibited activity includes using bots or automation, exploiting software bugs, colluding with other players, chargebacks and attempting to manipulate bonuses or game outcomes. Any suspicious or abusive behaviour may result in bonus removal, account suspension and withholding of winnings pending review.

General bonus and promotion rules

Promotions and welcome offers are subject to specific terms that apply to each campaign. Only one welcome bonus is allowed per player or household. Wagering, game-weighting and maximum-bet limits apply while a bonus is active; these limits vary by promotion but are clearly stated in the promotion terms. Free spins, cashback and other rewards may carry separate conversion caps and validity periods. Failure to comply with bonus terms may lead to forfeiture of bonus funds and related winnings.

Deposits and withdrawals

We accept a range of payment methods including cards, Interac and several cryptocurrencies. Minimum deposit amounts commonly start at $20. Minimum withdrawal amounts typically start at $50, with card and bank transfer minimums sometimes higher. Withdrawal requests are reviewed for verification and compliance; processing times vary by method. Daily, weekly and monthly withdrawal limits apply for standard accounts and may be increased for verified VIP accounts. We do not control third-party or network fees charged by banks or crypto providers.

Verification and checks

Withdrawals may be delayed pending identity, source-of-funds or payment-method checks. You agree to provide requested documents promptly. Incomplete or inconsistent documentation can lead to payment delays or account restrictions.

Dispute resolution

If you have a dispute, contact support at [email protected] with your account details and supporting documents. We will attempt to resolve issues directly. If a resolution cannot be reached quickly, we will investigate and respond with our findings. During investigations we may limit account activity or withhold funds until the matter is closed.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where practical, notified by email or site notice. Continued use of the service after an update constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically.