Privacy Statement

This Privacy Policy explains how OscarSpin collects, uses, stores and protects personal information when you use our online casino and sportsbook services in Canada. We respect your privacy and aim to be clear about the information we gather, why we need it, and the choices you have about your data.

Types of data we collect

We collect a range of information to operate accounts, process payments and keep the site secure. This includes personal details you provide directly and technical and transactional data generated while you use our services.

Personal data

Personal data typically includes your name, date of birth, contact details, address, identity documents submitted for verification, and payment information needed to process deposits and withdrawals. We only request information necessary to open and verify an account and to meet our compliance obligations.

Technical data

Technical data covers IP address, device and browser type, operating system, session logs and activity patterns. We use this information to improve site performance, troubleshoot issues and detect suspicious activity.

Transactional data

Transactional data includes deposit and withdrawal records, bet history, game play activity, bonus usage and account balance changes. This information is used to manage your account, resolve disputes and administer responsible gambling measures.

How we use your information

We use collected data to create and maintain your account, process transactions, verify identity, prevent fraud and comply with legal and regulatory obligations. Data also helps us operate customer support, administer promotions when you opt in, and provide personalised account notices or service updates.

Data protection practices

We apply technical and organisational measures to safeguard your information, such as encryption for data in transit and access controls for systems that store personal data. Staff access to personal data is limited and monitored. While we strive to protect your information, no system can be guaranteed completely secure.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences, and collect analytics about how the site is used. Advertising cookies may be used to deliver relevant marketing where permitted. You can manage cookie preferences via your browser settings or the cookie controls available on our site.

User rights

You have rights over the personal data we hold about you, including the right to access, correct or request deletion of your information, and the right to withdraw consent for direct marketing communications. Requests are subject to verification and any legal obligations we must meet.

Access, correction and deletion

To access, update or request deletion of your personal data, contact our support team. We will verify your identity before making changes. For account closure or deletion requests, please note we may retain certain information where required for legal, regulatory or fraud‑prevention reasons.

Information sharing and third parties

We may share information with third parties that provide services on our behalf, such as payment processors, verification providers, game suppliers, analytics and fraud prevention services. We also disclose information where required by law or to protect the safety and security of our users and operations. We take steps to require third parties to protect your data in line with this policy.

Privacy policy updates

We may update this Privacy Policy from time to time. When changes are made we will post the revised policy on the site and indicate the update date. Please review the policy regularly to stay informed about how we handle your information.

If you have questions or wish to exercise your privacy rights, contact us at [email protected].