Get in touch with our team
If you need help, our support team at OscarSpin is ready to assist with account-related issues, verification, technical concerns, or general feedback. Use the convenient live chat for the fastest replies, or send an email for detailed requests. Phone support is available for urgent account and payment questions. We aim to provide clear, practical answers and will guide you through verification, deposits, withdrawals, or any site issue until it is resolved.
| Department | Contact |
|---|---|
| Customer support | [email protected] Live chat 24/7 for account and technical help, verification guidance |
| General enquiries | [email protected] General enquiries and billing; expect reply within 24 hours, longer for document review |
| Affiliate enquiries | [email protected] Affiliate programmes and marketing partnerships; response within 48 hours |
| Phone | +1 416 732 8491 For urgent account or payment queries; phone hours below |
| Working hours | Live chat 24/7; Phone Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred contact method for detailed requests, account issues, or any case that requires documents or explanations. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and your account ID to speed handling. Messages with complete information are processed faster and help avoid unnecessary delays.
Submit your enquiry
Response Time
Our support team aims to respond quickly. Most inquiries receive a reply within one business day; simple questions are often handled within a few hours. More complex cases, such as KYC verification or payment investigations, can take longer depending on their nature and required checks. We’ll keep you informed of progress and provide an estimated timeline when needed.
Feedback
Your feedback helps improve the site. Please share suggestions, bug reports, or ideas for new features, our team reviews every message and uses input to make the casino easier to use and more reliable. Send comments to [email protected] or use live chat; we read feedback carefully and act on what will most improve the experience.